Open Positions

         ELN IT Engineer – Blavatnik Institute

Junior DevOps Systems Administrator Intern


 ELN IT Engineer- Blavatnik Institute

Duties & Responsibilities

As part of HMS Research Computing, the Research Information Technology Solutions (RITS) team works collaboratively with researchers at HMS to identify, design, and deliver a wide range of technological solutions at the ever-changing forefront of biomedical research.

RITS is seeking a talented engineer focused on Electronic Lab Notebooks (ELN) to work directly with Harvard Medical School’s Research and IT communities to identify and pilot an ELN solution to support diverse and state of the art research workflows. By coordinating a strategic engagement of multiple customers and IT service groups, he/she/they will be responsible for product selection, evaluation and technical implementation of an ELN pilot service selecting from a wide variety of available ELN platforms, both on-premise and in the cloud. As the RITS ELN Systems Engineer, he/she/they will be expected to engage with researchers, IT Staff and department leaders and understand their business needs and assess application portfolios, design reliable and cost-effective solutions, and create implementation/migration plans backed by business cases to justify programs. This position will participate in the creation of new sustainable and well-supported service(s) as well as the support of ELN solutions to meet research goals and to empower research.


  • Lead the technical delivery of a strategic ELN initiative to support research as part of the Blavatnik Initiative
  • Participate in the stakeholder engagement to establish requirements for an ELN service
  • Research and evaluate existing ELN solutions to identify viable platforms and integration strategies. Work directly with vendors on requirements, demos, implementation and support planning as well as resolve technical issues and enhancement requests.
  • Collaborate with HMS Researchers, IT Operations and Research Computing staff to design appropriate solution implementations, leveraging existing services whenever possible, to meet complex research needs.
  • Work with the Project Management Office to develop ELN pilot proposal(s) based on business needs, stakeholder support, and technical requirements
  • Work with HMS Security Office to evaluate, implement and manage ELN solution security and compliance
  • Produce pilot implementation plans, communication, and support/operational documentation
  • Serve as an escalation point for ELN technical issues and inquiries. Ensure collaboration on high-level troubleshooting.
  • Provide oversight of all daily operational systems support including monitoring and backup for existing and piloted ELN solution(s).
  • Collaborate with IT Engineers, Service Providers, Systems Administrators, Client Services Representatives, Co-Ops, and Interns on successful solution delivery and support.
  • Performs at a high level of technical competence and maturity.
  • Create and maintain administrative, operational and support procedures for a piloted solution(s).


Basic Qualifications

  • Bachelor’s degree in IT or a related field, or 5-7 years related experience in IT or research IT Must have a working knowledge of Linux/UNIX command line, scripting, Active Directory (SAML) Experience with participation in technical project management methodologies.
  • Experience with leading complex, mission-critical, technical projects. Excellent time management, organization, and planning skills.
  • Strong business/systems analysis skills, proven meeting facilitation, and documentation skills. Excellent oral and written communication skills, with the ability to share information effectively and confidently to internal and external audiences of varying levels of technical knowledge.
  • Manage multiple assigned tasks and projects with minimal supervision.


Additional Qualifications

  • Bachelors or Masters degree in a scientific field is a plus
  • Experience in performing or delivering support for biological science research.
  • Experience working in a laboratory setting or supporting scientists. Experience with ELN solutions, and/or ELN selection and support. Experience with ELN selection, implementation and/or support.
  • Experience with administration of services in OnPrem and Cloud Environments Experience with AWS and OnPrem deployments and operation
  • Experience with Agile


Additional Information

This is a 12-month term appointment with the possibility of renewal contingent on funding.

Harvard offers an outstanding benefits package including:

Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.

Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

Retirement: University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.

Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

The Harvard Medical School is not able to provide visa sponsorship for this position.


Junior DevOps Systems Administrator Intern

Name: Junior DevOps Systems Administrator Intern – 2 positions available

School: Harvard Medical School (HMS)

Location: USA - MA – Boston

Term: Fall 2019

Start/End: September 10 - December 20, 2019

Status: Full Time Internship (35 hrs/week) 

Schedule: Mon - Fri 9-5

Hourly Rate: $20.00 



Research Information Technology Solutions (RITS) works collaboratively with researchers at Harvard Medical School (HMS) to identify, design, and deliver a wide range of technological solutions at the ever-changing forefront of biomedical research. The intern will work closely with local IT groups, HMS Core Facilities, the HMS IT Client Services, and the Research Computing Teams. We strive to provide valued, sustainable, and well-supported, services that meet research needs. 


The key to success is the ability to: 

●     Develop relationships and resources with researchers to provide sustainable solutions. 

●     Aid in local research planning, goal setting, communication, and project coordination.

●     Provide quick effective solutions to local and proof-of-concept solutions.

●     Leverage the wealth of available IT expertise and to provide valued solutions.

●     Create reusable resources and solutions for the HMS research community.


Administrator Role:

The Junior DevOps Systems Administrator Internship gives students real hands on DevOps and Systems Administration experience. In this role, students will be responsible for, server deployments, monitoring, maintenance, developments, upgrades, and day to day support of the RITS supported IT Infrastructure. A successful candidate is a self-starter, has strong collaboration and communication skills, and is passionate about cloud technology.


Additional Responsibilities Include:

●     Maintain technical configuration and knowledge base documentation.

●     Provide interim end user support as well as support for existing solutions at HMS.

●     Assist with migration planning and support.

●     Setting up new systems using available HMS campus resources.

●     Interface with engineering teams as an IT consultant and/or analyst, gathering customer requirements and ensuring consistency with organizational goals.

●     Research new technologies and trends to support IT and Engineering projects. 


Expected Educational Opportunities:

●     Provide core services to biomedical researchers.

●     Provide specialized tools as a service to researchers.

●     Collaborate on service design.

●     Exposure to High Performance Computing (HPC) for basic science research

●     Gain exposure to and explore open source technologies in order to develop automated solutions for researchers 

●     Exposure and networking opportunities with technology vendors

●     Gain hands on experience maintaining current automation solutions and developing new solutions using Amazon Web Services 

●     Gain practical experience with Cloud technology providers and services such as, Microsoft Azure, Google Cloud, Docker, DropBox, Github, RackSpace, OpenStack, and ThreatStack.



●     Intermediate experience with day to day production of Linux systems administration (applying patches and updates, securing, and installing software applications, and automation) 

●     Excellent communication and presentation skills.

●     Demonstrable critical thinking and creative problem solving skills.

●     Capable of delivering on requirements when working in a team and on solo projects. 

●     Ability to prioritize and evaluate customer specifications & service requirements.

●     Ability to communicate technical ideas to both technical and non-technical audiences.

●     Ability to be a strong “self-starter” and motivated to research and learn independently

●     Ability to install and/or remove infrastructure related hardware (servers, switches, routers, backup batteries, etc.) 


Desired Technical Skills:

Advanced Experience:

●     Advanced experience with Excel, Word, Google Docs


Beginner Experience:

●     Beginner experience with Amazon Web Services (AWS), and Amazon EC2

●     Beginner experience with VMware / ESXi

●     Beginner experience with Dev-Ops


Beginner to Intermediate Experience:

●     Beginner to intermediate experience with Windows Operating Systems (2008-r2,2012-r2,2016)

●     Beginner to intermediate experience with Active Directory Services


Intermediate Experience:

●     Intermediate experience with Linux Operating Systems (Ubuntu, Debian, CentOS, RedHat, Suse)

●     Intermediate experience supporting production of web applications and web hosting environments.

●     Intermediate experience with coding ability and basic scripting knowledge of Bash, Python, Java, HTML, etc.

●     Intermediate experience with technical documentation.

●     Intermediate experience with supporting physical IT infrastructure.

●     Intermediate experience with computer networking.

●     Intermediate experience with Git, Gitosis, GitHub, BitBucket, GitLab.


If you are interested in applying for this position send a cover letter and a copy of your resume to: Please note: ALL full-time RITS internships (35 hours per week) requires that interns either MUST be currently enrolled in a degree program and receive academic credit, or that an internship or co-op is required to graduate.


Internship Application Process

Application Deadline: August 16, 2019

Interviews: August 12 - 30, 2019

Final Decision: August 30, 2019

Internship Start Date: September 10, 2019


To learn about the experiences of former RITS interns, please visit